Encodable Industries

Terms of Service for Website Design & Development

You must agree to these terms of service before placing an order.  We suggest that you print a copy for your reference.

The Encodable core applications, as included in packages B and H, are the copywritten work of Encodable Industries.  If you are purchasing a package which includes these applications, Encodable Industries grants you license to use the applications on a single website.  You are expressly prohibited from using the applications on any website other than the one set up for you by Encodable Industries.  You are further prohibited from distributing the applications in any way, and are prohibitied from copying them except for your own backup purposes.

Depending on your situation, you may need to pay for hosting and/or a domain name, as explained on our packages page.  These fees are not assessed automatically, are not paid to Encodable Industries, and are in addition to the cost of the Encodable Website Package for which you are about to place an order.  Nonetheless as explained on the packages page, these extra services may be required in order for you to have a functional website.  Therefore you should contact us before placing an order to find out whether these extra fees will apply to your situation.  In the event that you do require a paid hosting account and/or domain name, these services are provided by third parties.  Encodable Industries can recommend companies to you and walk you through setting up accounts with them, but you agree that Encodable Industries is not responsible for your accounts with these companies and is not liable in the event of any problems with these third-party services.

If you are not paying for a hosting account, then you will be running your website on your own computer.  This requires the installation of a web server and other supporting applications, which is a very technical process requiring a couple hours to complete.  This is what comprises the Setup Package, and Encodable Industries will do this for you.  This requires you to allow us to log in to your system over the internet; if you are using Windows XP then this is accomplished via the built-in Remote Assistance feature, otherwise you will need to temporarily install a third-party application for this.  Both Windows' Remote Assistance feature and the third-party application require a password for security purposes, so that your computer can only be accessed by people to whom you give the password.  You agree to install this application if not using Windows XP (we will walk you through the installation process), and to give us the password in either case, so that we can set up your website, after which you are free to change the password and/or remove the application from your computer completely.

If you will be running your website on your own computer, you should be aware that in the past, some internet service providers (ISPs) did not allow their customers to run any type of server on their internet connection, and that some ISPs may still have such policies.  However, in our experience, even ISPs who do have such policies rarely enforce them except when the server in question is hosting illegal content (copyrighted music, child porn, etc).  Nonetheless, if you run a server on your computer, your ISP may contact you and demand that you turn it off, in which case your only recourse may be to upgrade to their "premier" or "business" package which allows servers, or to buy a paid hosting account for your website.  Encodable Industries does not offer paid hosting accounts, but we can refer you to companies who do.  In such an event, Encodable Industries will gladly help you move your website from your home computer to a paid hosting account at no charge, but you would have to pay for the hosting account itself.  (You can read more about paid hosting accounts on our packages page.)  In any case, you agree that Encodable Industries shall under no circumstances be liable for any fees or damages or any other consequences that may arise with your ISP.

We apologize for the legalese, but it is a necessary part of any service contract.  If you have any questions about these Terms of Service or about anything else regarding Encodable Industries or our services, please do not hesitate to contact us.

Client Quotes

I just installed the demo of your product and got it up and running in no time.  I searched high and low for a decent login script and thank God I found yours.
– Adrian F.
I spent ages trying to find a way of making my own log in page for my website - if you're thinking of doing that forget it - don't waste your time!  UserBase is a 1st class product at a very reasonable price.  The software works faultlessly and can be adapted to any situation.  The service that I have received from Encodable is terrific!  I am very very impressed.  Nothing was too much trouble and I am most grateful to Anthony DiSante in particular for all his help and patience.
– Paul S.
Worked like a charm... man, this piece of software is a dream and I really appreciate all your customer service help getting this taken care of.
– Kyle M.
I just want to say you guys really stand alone in that you have a quality product and you provide genuine customer service.  It's sad but those qualities are seldom found separately, much less together.  Thanks again for your time and help.
– Alex S.
Also, I wanted to tell you that I was very skeptical about buying this script.  I've spent a lot of time and money over the past 3 months trying to find a solution that works, but I ended up having problems with so many of the scripts I tried that I was almost to the point of giving up.  But then I came across your script, and it actually does what it's supposed to.  An absolute wow.  A very impressive and powerful script indeed!  Many, many thanks!
– Mike E.
I can't thank you enough, I was up against a deadline that required me to get this up and running in 48 hours and you have probably the best customer service I've ever seen.
– Dan T.
Your scripts/software are the greatest, I mean I really love how customizable they are, how intuitive they are, and so on.  Thanks again, I love this stuff!
– Tucker O.
We searched for a long time for an application to password protect directories and allow file uploads.  Userbase & Filechucker are far superior to anything out there.  Simple yet powerful programming, extremely flexible in configuration, and great customer service.  Thanks for a superb product.
– Kat G.
Thank you VERY much for all of your help.  You've really impressed me.  We have support agreements for other software that costs thousands of dollars / year (just for the support), and most of them aren't as helpful as you have been.
– Keith Y.
There are a lot of these scripts out there, but I think they all pale in comparison to yours.
– Peter W.
The software has some great features, is well presented, runs where others are problematic and will make a good impression on our clients.  We look forward to reaping its benefits!
– Alex H.