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How to Check if a Perl Module is Installed

Sometimes a Perl application (like FileChucker) will display an error saying that a particular Perl module is not installed on your server — but your hosting company insists that that module is installed.  So who's right?  Usually, it's the Perl application who's right, and the hosting company who's wrong.  That's because the Perl application isn't simply making stuff up; it's reporting a missing-module error because the server itself said that the module is missing.

Fortunately, it's easy to prove whether a module is really installed, using the small test script below:

  1. Download the file checkmodule.txt to your computer, and edit the "eval" line, replacing "Time::HiRes" with the name of the particular Perl module that you want to check.  Then rename the file from checkmodule.txt to checkmodule.cgi.
  2. Upload the checkmodule.cgi file to your server's cgi-bin directory, then chmod the checkmodule.cgi file (that is, set its permissions) to world-executable, which is a+rx or 0755.
  3. In your browser, visit www.yoursite.com/cgi-bin/checkmodule.cgi and you will see one of two messages: either a "Module loaded successfully" message, or an "Error loading module" message, with details about the error.  (If you get an Internal Server Error, that probably means that you didn't install the checkmodule.cgi script quite right -- see this page for help.)

If the output from this test script contradicts what your hosting company is telling you, there are a few common explanations: they might actually have two different Perl installations on the server, with the module installed in one of them, but not in the other; or perhaps they've simply "installed" the module into the wrong location altogether, perhaps by simply copying it into a folder somewhere, instead of using CPAN or the server's package manager to install it properly.  But in most cases, if you point them to the test script, and show them that the code is really just simply asking the server "is this module installed?" and the server is saying "no", then most reasonable hosting companies will be willing to investigate and fix the problem at that point.

If there's anything we can do to help, contact us and send the full address to the checkmodule.cgi file on your server.

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Thank you VERY much for all of your help.  You've really impressed me.  We have support agreements for other software that costs thousands of dollars / year (just for the support), and most of them aren't as helpful as you have been.
– Keith Y.
I just wanted to say that yours is the first product that I've tested so far that hasn't failed on handling uploads.  This is going to work for a print company, so they are handling nothing but large files and all the other solutions I've tried so far have not been reliable.  So far yours has been 100% successful in my tests.
– Kevin H.
FileChucker is a great drop-in solution for file uploads, and worth every penny of its very reasonable cost.  Encodable's support is excellent to boot.
– Loren A.
I just want to say you guys really stand alone in that you have a quality product and you provide genuine customer service.  It's sad but those qualities are seldom found separately, much less together.  Thanks again for your time and help.
– Alex S.
Nice script, it's saving the day on our project.
– Aaron W.
Thanks again for a great product and great support - beyond expectations.
– Greg S.
Just one word: Fantastic.  10-minute job to plug FileChucker into my app, and it now works a treat.  It's through the hard work by people like yourselves that make my job so much easier.  Congratulations on an outstanding product... Many many thanks.
– Sean F.
FileChucker is helping drive the backend of several high profile entertainment sites for people like Shania Twain and Dolly Parton.  We're also using it to drive backend file uploads for a multi-billion dollar banking institution.  It's a great product.  We've tried other "chucking" upload solutions with progress bars using flash and php, but nothing works as reliably as FileChucker.
– Michael W.
FileChucker is working great...  Clients love it.  Vendors love it.  We love it.
– Gerry W.
The amount of customization in the program is incredible.  I was able to integrate it into my existing page layout relatively simply.  I was also able to easily customize the look/feel to match the current site.
– Jason M.
Do you know how rare it is to have a "canned" shopping cart that can easily do complex pricing options on a single item?  Basically, they don't exist!  I have looked.  Everywhere!  And the few that might even come close to CornerStore's functionality cost a fortune!
– Tashina P.
I looked all over trying to find a simple cgi script.  I found that FileChucker was by far the best.  If you have issues with your hosting service's php.ini max upload size then this is the way to go.  Looking forward to future enhancements.
– Bob C.
I want to thank you for your efforts on Userbase. It has become an integral part of our business and has allowed us to branch out and begin using automation on a lot of our processes. Userbase has become the gateway to advancement for our company's processes for our clients and employees.
– Guy Smith, Critical Signal Technologies
You've done a wonderful job with FileChucker and UserBase, and they have made a big difference to how our website runs.
– Nicholas H.
The work, the thought and the organization you put into this app is incredible.
– Bruce C.
Our members think your software is fantastic...  I would recommend your software and your company to anyone.  Thanks for all your help.  It has been a pleasure dealing with you.
– Tommy A.
I just installed the demo of your product and got it up and running in no time.  I searched high and low for a decent login script and thank God I found yours.
– Adrian F.
Why didn't I just do this from the get-go?  So much easier.  Thanks for your work.  FileChucker makes my work easier.
– Dominic M.